ScoGo Wear Logo

FUNCTIONALITY, COMFORT, INDEPENDENCE AND MODESTY

Frequently Asked Questions

Can I Wash My Shirt?

Yes.  The cotton material and Velcro are washable.  The Velcro closures will naturally buckle as the shirt itself changes shape, therefore we recommend you wash on cold and hang dry or dry on low heat to avoid shrinkage.

 

Size Chart

 

 

Shipping

At this time, only standard shipping is available.  Orders placed before 2:00PM (CST) are generally shipped the same day and should be received within 7 to 10 business days.  Shipping cost is automatically calculated based on the delivery ZIP code.

Tracking information will be made available through your Order History page of our website.

 

Sales Tax

Current law requires us to collect sales or other applicable state taxes, based on the order's "ship to" address, in those states or jurisdictions where SCOGO stores are located. Some states assess sales tax on shipping and handling charges. All applicable taxes will be clearly displayed on your final order or receipt.

Note: State sales and other tax rates are subject to change at any time.

 

Returns and Exchanges

Feel free to try it on — every garment we make is crafted with care and we're proud of our high standard of quality. We understand if your new purchase doesn't work out the way you imagined, so we've made the return process easy.

 

SCOGO Easy Return Policy

Returns or exchanges made within 60 days of purchase are graciously accepted! Returned or exchanged merchandise must be unworn, unwashed, undamaged, or defective. Returns made with the original receipt will be refunded in the original tender. Returns without the original receipt will be refunded at the lowest selling price in the form of a merchandise credit. Refunds by check will be mailed within 30 days.

 

How to Return

Please send us your merchandise along with your invoice with reason for return indicated where appropriate.  Please note that when we receive your return, we'll deduct $6.00 USD from your refund for handling fees. We recommend using a form of traceable and insurable delivery.

Please ship returns to:

 

SCOGO

Attn: Returns Department

20714 Sleepy Hollow

Spring, Texas  77388

USA

 

Need A Different Size or Color?

If you need to exchange an item for a different SIZE OR COLOR within 60 days of purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed or defective. Your new merchandise will be shipped out as soon as the return is received

 

FINAL SALE

 

Merchandise marked as final sale is sold "as is" and may not be returned or exchanged.

 

Bulk Purchasing

SCOGO offers discount bulk purchasing options for hospitals, businesses and organizations who wish to provide our shirts to healthcare patients.   For information on bulk purchasing, email our team at info@scogowear.com or call us at 713-301-4913.

 

Retail Opportunities

Retailers wishing to sell SCOGO shirts in their hospital gift shop, medical clothing store or other commercial business may inquire about opportunities for resale at info@scogowear.com or via phone at 713-301-4913.

 

Charitable Giving

SCOGO clothing was originally designed out of necessity during our own trying and difficult Cancer treatment.  In an effort to help others with treatment, we not only offer our unique line of clothing, but we commit to giving $1 for every shirt sold to the American Cancer Society.

For over 100 years, the American Cancer Society (ACS) has worked relentlessly to save lives and create a world with less cancer. Together with millions of our supporters worldwide, we help people stay well and get well, find cures, and fight back against cancer. The American Cancer Society is in your corner around the clock to help you stay well and get well, to find cures, and to fight back.

 

Helping You Stay Well

We help you take steps to prevent cancer or find it at its earliest, most treatable stage.

 

Helping You Get Well

We’re in your corner around the clock to help you through every step of your cancer experience.

 

Finding Cures

We fund and conduct research that helps us better understand, prevent, and find cures for cancer.

 

Fighting Back

We work with lawmakers to pass laws to defeat cancer and rally communities worldwide to join the fight.

 

Access to Care

We're working every day to create a world with less cancer and more birthdays. But we can't continue our progress while millions of underinsured and uninsured Americans don't have access to lifesaving cancer care. Learn more about what we're doing to ensure everyone has access to quality health care and how you can help.

 

Visit www.cancer.org to learn more.

 

Privacy

SCOGO respects your privacy and will not sell, distribute or otherwise provide your personal information to any 3rd party.   SCOGO may, from time to time, send you information on our products or other SCOGO related business.

 

Other Questions

For all other questions, please use our online form or email us at info@scogowear.com.

 

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Copyright 2018 Scogo Wear LLC. All Rights Reserved.

ScoGo Wear Logo

ScoGo Wear Logo